ISO 21246:2019《信息与文献一博物馆关键指标》国际标准分析研究

摘要：

本文介绍了ISO 21246:2019《信息与文献-博物馆关键指标》制定的背景、目的和基本结构，从术语和定义、博物馆的功能和质量、博物馆关键指标的清单、解释和计算等方面对标准进行解读，对标准特点进行了分析，以期为我国博物馆质量评价提供参考。ISO 21246:2019确定了博物馆收藏、展览、数字化、观众认知度和满意度、教育活动、研究、管理七大核心功能，列出了每项核心功能所对应的关键指标并给出了关键指标的解释和计算过程。博物馆关键指标聚焦于博物馆的核心功能、以观众需求为导向、重视博物馆数字资源建设、关注博物馆的潜力与未来发展，我国作为博物馆大国应积极吸收、转化、利用博物馆国际标准化最新成果，深入推进我国博物馆事业高质量发展。

Abstract:

The paper introduces the development background, purpose and basic structure of ISO 21246:2019 Information and documentation - Key indicators for museums, interprets the standard from the aspects of term and definitions, function and quality aspects of museum, list of key indicator for museums, description and calculation of indicator, and analyzes the characteristics of the standard, aiming to provide references for the quality assessment of museums in China. ISO 21246:2019 defines seven core functions of museums: collection, exhibition, digitization, awareness and satisfaction of audience, education and events, research and management. It also lists the key indicators in accordance of each core function, and provides description and calculation of key indicators. Key indicators for museums mainly focus on the core functions of museums, are audience-oriented, emphasize the construction of digital resources, and pay attention to the potential and future development of museums. As a country with a large number of museums, China should actively absorb, transform, make best use of international standardization of museums, to promote the high-quality development of the museum in China.

基金项目：本文受故宫博物院2023年度科研课题“博物馆国际标准化发展现状及工作路径研究”（项目编号：KT202304）；国家文物局2024年度文化遗产保护国际标准化服务项目（项目编号：WB2012401）资助。

作者简介：李恩重，副研究员，主要研究方向为文化遗产保护和博物馆标准化。