基于层级理论的高端装备制造业质量体系成熟度提升探索

摘要：

本文结合高端装备制造企业实际经营管理状况，基于层级理论，介绍了高端装备制造业体系、项目、产品3个层级架构的内涵，阐释了3层架构对企业质量管理体系成熟度提升所发挥的作用和取得的成效，对高端装备制造业，特别是轨道交通行业质量管理体系成熟度改进提升具有一定的借鉴意义。

Abstract:

Based on the actual operation and management of high-end equipment manufacturing enterprises, this paper introduces the connotation of the three-layer structure of the high-end equipment manufacturing system, project and product, explains the role and results of the three-layer architecture on the maturity improvement of enterprise’s quality management system, which has certain reference for improving the maturity of the quality management system of the high-end equipment manufacturing industry, especially in the rail transit industry.

作者简介：李艳，中车青岛四方机车车辆股份有限公司质量管理部教授级高工，研究方向为质量管理。