数字营商环境标准体系构建研究

摘要：

【目的】为应对数字化转型中营商环境标准缺失引发的数据孤岛等问题，构建适配数字经济特征的营商环境标准体系框架。【方法】对数字营商环境的内涵、研究进展、标准体系构建的必要性进行分析，采用“理论解构—研究述评—体系构建”路径，设计覆盖企业全生命周期的“五横四纵”架构模型。【结果】横向涵盖基础设施层、数据管理层、服务支撑层、业务应用层、用户交互层五大功能模块，纵向整合政策制度、标准规范、安全保障、运维管理四大支撑体系，突破现有标准碎片化局限，实现企业准入、运营、退出全周期服务标准化。【结论】为数字营商环境建设提供标准化支撑。

Abstract:

[Objective] To cope with the data islands caused by the lack of business climate standards in the digital transformation, construct a standards system framework of business climate that is suitable for the characteristics of the digital economy. [Methods] The paper analyzes the connotation of digital business climate, research progress, and the necessity of building a standards system, and adopts the path of “theory deconstruction - research review - system construction” to design a “five horizontal and four verticals” architecture model covering the whole life cycle of enterprises. [Results] Horizontally, the model covers five functional modules: infrastructure layer, data management layer, service support layer, business application layer, and user interaction layer; vertically, the model integrates four major support systems: policy system, standards, security guarantee, and operation and maintenance management; and breaks through the limitations of fragmentation of the existing standards to standardize the services for the whole cycle of enterprise entry, operation, and exit. [Conclusion] It provides standardization support for the construction of digital business climate. 

引用格式：朱昱羲，潘耀辉.数字营商环境标准体系构建研究[J]. 标准科学，2025(6)：6-13.

基金项目：本文受浙江省自然科学基金青年项目资助。 作者简介：朱昱羲，硕士研究生，研究方向为营商环境、标准化工程。 潘耀辉，通信作者，博士，讲师，研究方向为营商环境、标准化工程。